Cyntel Technologies is currently seeking a Knowledge Manager (Product Support) – Senior to support a program in Reston, VA.
Clearance Required: TS/SCI clearance with CI polygraph or willingness to sit for a Poly.
Job Description:
- Assists aligning processes and technology to enable information sharing by analysts and organizations for analytic production.
- Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes.
- Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings.
- Disseminates intelligence products across separate networks and portals.
Duties and Responsibilities:
- Demonstrates working knowledge of the concepts involved in the specific functions outlined in the specified labor category description.
- Knowledgeable of and demonstrates ability to apply IC and DoD classification guidelines and procedures.
- Demonstrates ability to work semi-independently with oversight and direction.
- Demonstrates ability to use logic when evaluating and synthesizing multiple sources of information.
- Demonstrates understanding of interpreting analysis to include, but not limited to, its meaning, importance, and implications.
- Demonstrates ability to defend analytic judgements with sound, logical conclusions and adapt analytic judgments when presented with new information, evolving conditions, or unexpected developments.
- Demonstrates ability to produce timely, logical, and concise analytic reports, documents, assessments, studies, and briefing materials in formats including Microsoft Office tools (e.g. Excel, Word, PowerPoint, etc.), electronic / soft copy matrices and / or web-enabled formats.
- Demonstrates ability to communicate complex issues clearly in a concise and organized manner both verbally and non-verbally, with strong grammar skills.
- Demonstrates proficiency using Microsoft Office tools.
- Demonstrates ability to develop structured research including, but not limited to, obtaining, evaluating, organizing, and maintaining information within security and data protocols.
- Demonstrates ability to recognize nuances and resolve contradictions and inconsistencies in information.
- Demonstrates working knowledge using complex analytic methodologies, such as structured analytic techniques or alternative approaches, to examine biases, assumptions, and theories to eliminate uncertainty, strengthen analytic arguments, and mitigate surprise. Structured analytic techniques include, but not limited to, Analysis of Competing Hypotheses, Devil’s Advocacy, High-Impact / Low-Impact Analysis, Red Team Analysis and Alternative Futures Analysis.
- Demonstrates understanding of intelligence collection capabilities and limitations, to include but not limited to, technical sensors / platforms and human intelligence sources related to the labor category.
- Demonstrates understanding of evaluating collected intelligence reporting, engaging with collection managers, and developing collection requirements.
- Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category.
- Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced.
- Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines.
- Demonstrates ability to work independently with minimal oversight and direction.
- Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution.
- Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence.
- Demonstrates ability to lead teams in researching multifaceted or critical problems. Provides guidance in selecting, designing, and applying analytic methodologies. Uses argument evaluation and validated analytic methodologies to challenge differing perspectives.
- Demonstrates in-depth knowledge and understanding of the labor category activities required to meet mission requirements.
- Demonstrates mastery of qualitative and quantitative analytic methodologies and pursue developments in academia or other fields that affect tradecraft methodology.
- Demonstrates ability to define comprehensive, new, or unique research approaches that enable rigorous assessments to address and contribute to high-level tasks.
- Demonstrates in-depth analysis of analytic operations and knowledge management issues across organizational and intra-IC boundaries and clearly articulates key findings.
- Demonstrates ability to work independently and with minimal oversight.
- Demonstrates ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products.
Experience/Education Requirements:
- Minimum 12 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.
- Master’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor’s degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master’s degree.
Why Cyntel Technologies?
Cyntel Technologies offers a competitive benefit package to include:
- Paid Holidays
- Paid time off (PTO)
- Bereavement Leave
- Military Leave
- Medical Plan
- Dental Plan
- Vision
- 401K
- Life Insurance
But what sets Cyntel Technologies apart from most other companies? That would be the continual open-door access to Senior Leadership as Cyntel nurtures an environment where you can voice your ideas, opinions, concerns, and you will be heard. Our management focus and culture are based on “One Team, One Fight” and resonates throughout our entire staff every day.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.